Help & support

How can we help?

Sejal's Property is deep — bills, meters, staff, settlements. Everything is explained; pick your path below.

Tutorial

Nine short lessons from first login to settlements — the fastest way to learn the whole product.

Every common question with the exact screen to find it — login, UPI, bills, meters, staff, deposits.

Stuck, found a bug, or need a feature? Write to support@sejalsproperty.com — real humans reply.

Tenant can't log in? Their login is the mobile number you saved on their profile — check it matches.

Where are receipts? Tenant app → Payments; owners see them on each tenant's ledger.

Bills look wrong? Check Settings → rent-due day, grace days and electricity rate first; the ledger explains every line.

Remove a manager? Staff → toggle them inactive — access ends instantly. An invite that was never accepted can be removed outright.

Added a tenant by mistake? Tenant → ⋮ → Remove tenant — allowed while no payment or deposit exists; otherwise use Settle & vacate.

Subscription question? Plans, renewals and cancellation are on the pricing page; your current plan lives under Settings → Subscription.

Delete your account and data anytime — see the deletion page or read our privacy policy.