Every “where do I…?”, answered

Owner app: search “Sejals Property Owner” on Google Play or the App Store. Tenant app: “Sejals Property PG Hostel Flat”. Easiest way to get tenants on board — send them sejalsproperty.com/get, which opens the right store for their phone.

📍 Google Play / App Store

No account creation. Enter your mobile number, type the SMS code, and you're in. Owners use the owner app or sejalsproperty.com; tenants use the tenant app.

📍 Owner app / Website → Login

Add the tenant with their mobile number. They install the free tenant app and sign in with that same number — their tenancy opens automatically, no approval step. Use “Send app link” on the tenant's page (WhatsApp, SMS or copy) any time — the link opens the right store for their phone.

📍 Tenants → tenant → Send app link

Right after you invite staff, a share sheet offers the owner-app download link by WhatsApp, SMS or copy — resendable anytime from the share icon on their staff card. They sign in with their own number; access is free under your subscription.

📍 Staff → share icon

Edit the number on the tenant's profile. Their login follows the new number immediately.

📍 Tenants → tenant → Edit

Personal details only: their photo, alternate phone, occupation, college/company, emergency contact and permanent address — from Profile → Edit my details in the tenant app. Room, rent, deposit, documents, name and login number can only be changed by the owner; tenants use “Request a correction” for those.

📍 Tenant app → Profile

No. Everything is stored in the cloud. Sign in on the new phone (or this website) with your number and it's all there.

Rooms & Beds shows one coloured chip per bed: grey is vacant, green paid-up, amber has dues, red overdue, blue on notice. Filter by floor, AC, or vacant-only.

📍 Rooms & Beds

Yes, everything — name, type, address, rent-due day, notice period, electricity rate, late fees and UPI ID under Settings → Property details. Floors and rooms have pencil icons on Rooms & Beds: rename a floor, change a room's number, floor, AC, rent or sharing anytime.

📍 Settings → Property details / Rooms & Beds

Yes. Empty rooms and floors delete from their pencil menus (blocked while beds are occupied or rooms remain). A whole property can be permanently deleted from Settings → Property details — you type DELETE to confirm, because it erases every tenant, bill and receipt in it forever. Your other properties are untouched.

📍 Settings → Property details → Delete

Use “Add many rooms”: count, starting number, sharing and rent — a live preview shows exactly what will be created.

📍 Rooms & Beds → Add many rooms

Never. Bills generate automatically on your rent-due day, including pro-rata amounts for tenants who joined or left mid-month, electricity shares, and late fees after your grace days.

📍 Tenant → Bills

Collect Payment (dashboard), the Dues list, or the tenant's profile — amount, mode (cash / UPI / bank), date. A numbered receipt is issued instantly.

📍 Dashboard → Collect Payment

In the tenant app under Payments — every receipt is a downloadable PDF with a serial number like SP/2026-27/0001.

📍 Tenant app → Payments

Open the payment and cancel it. The ledger keeps the cancellation visible — nothing is silently deleted, so your books stay trustworthy.

Yes, while nothing financial has happened. “Remove tenant (added by mistake)” on the tenant's menu deletes the entry, its auto-generated bills, and frees the bed. The moment any payment or deposit is recorded, removal is blocked — real move-outs go through Settle & vacate so history is never lost.

📍 Tenant → ⋮ menu → Remove tenant

Never. Tenants pay by UPI directly to your UPI ID from their own UPI app. Sejal's Property records the payment; the money never passes through us. No commission.

Set your UPI ID once in Settings. Tenants then see a one-tap pay button and a scan-to-pay QR with the exact dues pre-filled. When they tap “I have paid”, you approve it and the receipt is issued.

📍 Settings → UPI ID

The Dues screen lists all defaulters. Tap WhatsApp for a pre-written message with their exact amount, or “Push reminder to all” to notify every defaulter at once in their language.

📍 Dues

Create a meter per room (or shared across rooms), enter the closing reading monthly, and units are split by bed-days (fair for mid-month joiners) or equally — your choice. Shares land on the next bill at your per-unit rate.

📍 Meters

Enter it now — late readings post to the current open bill. Meter replaced or reset? Mark it and continue; calculations stay correct.

📍 Meters → Add reading

Yes — invite their mobile number under Staff and they sign into the owner app with their own number, free under your subscription. They see only the properties you invited them to, with only the permissions you switched on (9 separate switches, from collecting payments to viewing financials).

📍 Staff → Add staff

The role is a label for your records; the permission switches control what they can do. Picking a role pre-sets sensible switches — a manager starts with most things on (financials and deletions off), a caretaker with complaints and meter readings, cook/cleaner with none (add them just to keep your staff register in one place). Tap the ⓘ on the Staff screen for the full explainer.

📍 Staff → ⓘ

Edit their name and role anytime from their card. An invite that was never accepted can be removed outright; once someone has joined, deactivate them instead — access ends instantly and their activity history stays for your records.

📍 Staff → staff card

Yes. Staff are invited per property — invite each manager only on the properties they run. A manager invited on many properties switches between them in one app.

Every staff action is recorded in the property's activity log — who collected what, who edited what, when.

📍 Staff → Activity log

They submit notice from their app (or you record it). The bed shows “on notice”, and on the last day you run Settle: final pro-rata rent and dues are set against the deposit, with any deductions you add. Both of you get a line-item settlement PDF, and the bed turns vacant.

📍 Tenant → Give notice / Settle

Run Settle & vacate directly — no notice step needed. The app charges rent up to the leaving day, automatically adds a notice-shortfall charge for your FULL notice period (waivable with one switch for genuine emergencies), takes your damage deductions, and sets it all against the deposit. If dues exceed the deposit it shows “Tenant owes ₹X”, and their complete ledger, documents and settlement PDF stay on record forever.

📍 Tenant → Settle & vacate

Not yet. Set the bed to Blocked (with a reason) instead — it can't be re-let by mistake and rent keeps accruing per your policy. Settle once the room is actually cleared, adding any disposal or storage costs as “other deductions”.

📍 Rooms & Beds → bed → Blocked

Yes. Vacated tenants who still owe appear in Collect Payment (marked “Vacated”) — record the recovery like any payment and it settles against their remaining bills, so your books close properly even months later.

📍 Dashboard → Collect Payment

The app can't evict anyone — only due legal process can. What it does is build your case automatically: late fees accrue, dues ageing shows how long they've owed, every reminder is timestamped, and the tamper-proof ledger is your evidence. Settle only once they've actually moved out. Fake “I have paid” UPI claims cost you nothing — nothing counts as paid until you approve it.

📍 Dues / Tenant → Ledger

Changed mind: Cancel notice on their menu — everything returns to active. Left earlier: settle on the actual date; the shortfall is charged only for the notice days they fell short of. Staying longer: the bed stays “on notice” and billing simply continues.

📍 Tenant → ⋮ menu

The dashboard shows deposit held across active tenants, and Reports has a full deposit register.

📍 Dashboard / Reports

Free for tenants and staff, always. Owners subscribe: ₹500/month or ₹5,000/year on the web (₹699/₹6,999 inside the app, billed by the app store). One plan covers unlimited properties, tenants and staff — no ads, no commission on rent.

📍 See the Pricing page

No — one subscription per owner covers everything: unlimited properties, the mobile app AND this web dashboard, with the same phone-number login. Subscribe wherever you prefer; both unlock together.

📍 Pricing / Settings → Subscription

Nothing is deleted. You, your staff and your tenants can still see every record — adding or changing anything simply pauses until you renew, and then everything unlocks again. Tenants are never affected: their app keeps working fully.

Fully. You and every tenant choose English or हिन्दी independently — screens, notifications and receipts follow each person's choice.

📍 Settings → Language